Refund policy
Thank you for shopping with UNI DZN. Please read our Sales and Return Policy carefully to ensure you understand the terms of your purchase and any potential returns.
Sales Policy
- All sales are final. Once a purchase has been completed, items cannot be refunded or returned for cash or exchange.
Return Policy
- Return Window: Products may be returned within 90 days from the date of purchase.
- Exclusions: Personalized or custom-made goods are non-returnable.
- Return Process: All returns must be initiated via our Return Request Form, which you can access by contacting customer support.
- Store Credit: Approved returns will be issued store credit valid for two (2) years from the date of return.
Additional Requirements:
- Customers must have an account with us to initiate any returns. Returns will not be accepted without a registered account.
Note: UNI DZN reserves the right to update or modify this policy at any time without prior notice. For questions regarding your order or to request a Return Request Form, please contact our customer support team.